Privacy Policy

Privacy Policy for GroovyGlides.com

Effective Date: [Jan 1/2025]

At GroovyGlides.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

GroovyGlides.com is owned and operated by Jaster One Incorporated, a Canadian company based in Calgary, Alberta. We sell comfort-focused footwear through our website to customers around the world.

If you have questions or concerns about this policy or your data, contact us at:
📧 support@groovyglides.com

2. What Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: name, email address, shipping address, billing address, phone number.

  • Payment Information: securely processed through third-party payment processors (e.g., Shopify Payments, PayPal). We do not store your full payment details.

  • Device and Usage Data: IP address, browser type, pages visited, and other analytical data.

  • Marketing Preferences: whether you’ve opted in to receive emails or text messages from us.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Communicate with you about your orders or inquiries

  • Provide customer support

  • Send marketing emails (only with your consent)

  • Improve our website and user experience

  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we rely on the following legal bases for processing your data:

  • Contractual necessity: to fulfill your order and provide service.

  • Consent: for marketing or non-essential cookies.

  • Legal obligation: to comply with tax or regulatory requirements.

  • Legitimate interests: to improve our website and business operations (in a privacy-respecting way).

5. How We Share Your Data

We only share your data with trusted third parties necessary to operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Marketing services (if you’ve opted in)

  • Analytics tools like Google Analytics (anonymized where possible)

We never sell your personal data.

6. Your Rights Under GDPR

If you are in the EU or UK, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Delete your data ("right to be forgotten")

  • Restrict or object to certain uses

  • Receive your data in a portable format

  • Withdraw consent at any time (e.g., unsubscribe from marketing)

  • File a complaint with your local data protection authority

To exercise any of these rights, please email support@groovyglides.com.

7. Data Retention

We keep your data only as long as needed:

  • For orders: up to 7 years (to comply with legal and accounting obligations)

  • For marketing: until you opt out

  • For analytics: anonymized or aggregated data may be retained indefinitely

8. International Transfers

As we are based in Canada and use international services like Shopify and Google, your data may be transferred outside of your country, including to the U.S. and Canada. We ensure these transfers are protected with appropriate safeguards.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable core functionality (shopping cart, user sessions)

  • Measure performance (analytics)

  • Provide personalized content or offers (with your consent)

You can manage or block cookies via your browser settings or the cookie consent banner on our site.

10. Children’s Privacy

GroovyGlides.com is not intended for children under the age of 16. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our site after updates means you accept the new terms.

12. Contact Us

If you have any questions, concerns, or data requests, contact us at:
📧 support@groovyglides.com
📍 Jaster One Incorporated, Calgary, Alberta, Canada